A Journey From Process Automation to The Robotic Process Automation

Around a couple of decades back, Lean and Six Sigma methodologies were being adopted significantly by many organizations outside automotive or manufacturing processes. As a result, robotic Process Automation Services include plenty of things.

In early 2000, Lean and Six Sigma were the very prominent methodologies to bring process optimization, standardization, automation, removal of non-value-add, etc. From the processes. Many of the BPOs, KPOs had thrived in early 2000 by adopting it as part of their DNA. 

During that time, every Quality leader was focused on eliminating the non-value add, standardizing the processes, digitizing the India entry advisory companies, minimizing the risks, etc. 

During this journey, we have seen a significant improvement in process standardization, documentation and customer experience, and workflow automation. 

It has given lots of activity consolidations at large organizations. 

Though we have achieved productivity to a large extent, still repetition of the tasks remains an issue.

RPAS

In some years, the focus has now shifted to use Robotic Process Automation (RPA). In traditional workflow automation, our focus was to automate the tasks and interfaces as per the given standard validation rule by the users, and the software engineer is automating it. 

However, in contrast, RPA systems grow the action list by watching the user perform that task in the application and then perform the automation by repeating those tasks directly in the GUI. 

Earlier, we had challenges in some areas where standard APIs were not available from the product provider. Still, RPA has lowered the barrier to automation in products where the APIs are not available. Apart from this, it has also removed a barrier of in-depth technical understanding. 

RPA can be automated by a person who has a better understanding of the processes than technology. 

While earlier advancement was focused on process standardization; NVA elimination, current advancements help reduce the manual data entries, repetition of the tasks, and avoiding human error. 

Planning of The RPA

RPA is not an overnight journey but a continuous process to identify the opportunities and keep engaging with the key stakeholders with the IT consulting services and delivering those improvements. 

Benefits of The RPA

First and foremost, RPA helps in improving process efficiency. It helps identify some of the repetitive tasks and removes the human intervention resulting in the high-value work by the human resources. 

While human resources may take some time to do the task, RPA completes similar tasks much faster, error-free, and helps in saving time, improving the SLAs.

Robotic Process Automation Services

Many manual tasks which were taken earlier weeks or months are now can be done in few hours. It helps in realizing the value quicker. It helps in cutting down human errors. 

These bots are very precise in doing the tasks, so tasks are free from human errors resulting in saving in reconciliation, audits, and HR shared services, Call Center Setup, etc. 

Once an organization can put the RPA in place, it can shift the precious management consulting firms and human resource workforce to do the high-end jobs, resulting in a lot of savings, productivity, and impact to the firms’ bottom line.

How Can We Help?

Concat Team has identified this as one of the services to help our customers identify the manual repetition tasks, helping draw the technology intervention and do the change management. In addition, we help the Enterprises draw a short-term, mid-term, and long-term roadmap and implement the same and virtual customer services

Robotic Process Automation Services

Robotic process automation services (RPAS) permit you to automate recurring responsibilities with innovative software program bots. It allows for automating business processes like administrative responsibilities, billing, accounting, and lots more.

Frequently Asked Questions

What is Robotic Process Automation? 

RPA systems develop the action list by watching the user perform that task in the application and then perform the automation by repeating those tasks directly in the GUI.

What is a Robotic Process Automation Example? 

Any repetitive and time-consuming works. Like data entry, any process follows up, business validation done by the human being, etc. 

How is RPA Different From Other Enterprise Automation Tools? 

Other tools typically work in automating the backend integrations. But RPA works on the GUI and enables the same way humans work but much faster and error-free. 

How Does Robotic Process Automation Work? 

RPA first learns from the human and starts copying the same. As a result, it will deliver a much faster and accurate way to complete time-consuming tasks faster without involving too much technology intervention. 

What Are The Business Benefits of RPA? 

RPA helps in improving process efficiency. It helps identify some of the repetitive tasks and removes the human intervention. It results from the high-value work by human resources. In comparison, human resources may take some time to do the task. RPA completes similar tasks much faster, error-free, and helps save time and improve the SLAs. Many manual tasks taking earlier weeks or months now can get done in a few hours. It helps in realizing the value quicker. It helps in cutting down human errors. These bots are very precise in doing the tasks. So tasks are free from human errors, resulting in reconciliation, audits, etc.