Introduction of HR Shared Services
HR Shared Services (HRSS) is a centrally based term that describes HR-related tasks and makes them easily available to all the employees of the organization. It includes activities like automating HR procedures, creating a single point of contact for all HR-related questions, and implementing self-service portals for employees. These services make it possible for businesses to deliver regular HR services as effectively as possible.
Why is HR Shared Services used?
1. Combine HR Software and tasks – When a company grows quickly, leaders find a fair amount of redundancy in the HR department. Work sometimes will be repeated among employees or different entities within the HR department, and these different HR entities use different software to manage the same activity. By combining these tasks and software under one HR Shared Services team, every organization will ensure an increase in efficiency and associated cost savings.
2. Continuity – Continuity becomes the most important thing when a company grows. Implementing or following an HR shared services strategy allows for processes to be carried out constantly. A perfect example of where this can be impactful is during the onboarding of a new employee. Each new employee is brought up to date with the same credentials and expectations as their co-workers.
3. Internal resources help to maintain strategic tasks – By implementing HR Shared Services, businesses can focus on other more strategic tasks. These include activities like hiring and retaining employees, human capital development, and talent management. Each of these processes is important for the company’s strategy and growth.
4. Saves Money – Implementing a shared services strategy is an investment. Through HRSS, companies can function on an auto-pilot mode, and reduce manual tasks, lowering labor expenses. HR is then able to focus on strategically important work which increases return on investment.
Role of HR Shared Service Advisor
1. HR service advisor is a part or member of HR services entities. It plays a crucial role in guaranteeing data quality and enabling downstream apps and processes to function as expected.
2. Maintain a high-performing HR Shared Services Team that executes outcomes by implementing an organizational structure that allows HR to be flexible and effective.
3. He has knowledge and understanding of general HR policies and procedures.
4. He ensures that there is a focus on providing excellent customer service while maintaining high standards of trust and confidentiality with each interaction.
Conclusion
HR Shared Services are a continuous process rather than a final destination and implementing these services can be a game changer for your organization. Reducing time on low-priority activities ensures that your HR team can focus on more strategic issues and implement them in a centralized way to achieve their objectives effectively and efficiently.