CONCAT Business Consulting Pvt Ltd
Phone: 9555626260
I-71, South City II,
Gurugram, MH 122018


Communication skills with intercultural differences

one of the leading IT companies was struggling with a complain from their UK clients. Their employees were not able to have proper conversation with them during their business meetings. The UK people complained that their body language was very passive, no enthusiasm, no energy and low vocabulary was an issue with their employees.

We at Concat called for their call records to understand more about it. After a detailed analysis and doing a communication Audit a three week, interpersonal communication along with English grammar,email etiquette’s was proposed for their staff.
Understanding communication through intercultural diffrances.

Result: The staff showed excellent energy in their conversations along with positive body language and better approach while client interfacing. Their Communication skills also enhanced to a great level bringing some great conversions in the organisation that UK people also appreciated the facilitator

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